Frequently Asked Questions
my insurance company tells me i have to bring my vehicle to a "preferred" auto body shop, is that true?
No. You have the RIGHT to bring your vehicle to the Auto Body Shop of your choice. Your vehicle can be brought to any Auto Body Shop and your insurance company will have to follow through with the payment for the repair work. In the event that a rental car is needed, a car rental can be arranged through any Auto Body Shop.
It is suggested that you find the best Auto Body Shop of your choice. Like Falls Auto Body, look for a reputable Collision Repair service, where you can speak to the owner, feel valued & appreciated, and can rely on them to do a great job every time.
Falls Auto Body is equipped to take pictures, write estimates and upload all the information to ANY Insurance Company.
Falls Auto Body GUARANTEES every job they do. You are not just a number at Falls Auto Body but a relationship is built through communication and trust. That is what we hope you take away from your experience at Falls Auto Body.
Learn more about "recommended and preferred" shops.
Falls Auto Body will have a knowledgeable and friendly team member give you a free and speedy estimate. They understand their client and want to provide accurate information in as little time as possible, so you can be well on your way with the all the facts you need to make a well informed decision. With over 50 years experience and getting all the latest information on the newest makes and models, we are well prepared for to answer any question and get back to you in a timely manner.
You always have a choice to bring your car wherever you like. The Auto Body Repair Facility will guarantee the work. Falls Auto Body has been in business for close to 50 years and has become a well respected and quality collision repair centre and have exceeded the standards of an Auto Body Shop. Those who have placed their trust here have been loyal clients because of Falls Auto Body's hard work and dedication. Insurance companies may require you to bring your car to a particular facility but You Have the Right to bring your car to any shop that guarantees their work, like Falls Auto Body.
Falls Auto Body prides itself on great work in a short time. The vehicle's damage will dictate the amount of time it will take to fix. They know how important it is to get your vehicle back to you as soon as possible, so Falls Auto Body will strive to complete your work in a timely manner, not sacrificing quality, to keep you a happy and loyal customer.
Falls Auto Body works with many Rental Car Companies in the Niagara Region to keep you moving while your vehicle is being repaired, so you never have to worry about being without a vehicle.